Privacy Policy

Introduction

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MediCode Inc. is committed to protecting the privacy and security of our clients' and employees' personal information. This privacy policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

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Information We Collect

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We may collect and process the following types of personal information:

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Clients and Patients:​

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• Personal identification information (name, address, phone number, email address)

• Health information (medical history, treatment records, insurance details)

• Billing and payment information

• Employees:

• Personal identification information (name, address, phone number, email address, social security number)

• Employment-related information (job title, work history, performance evaluations)

• Financial information (bank account details for payroll)

• Health information (benefits and medical leave data)

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How We Use Personal Information

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We use personal information for the following purposes:

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Clients and Patients:

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• Providing revenue cycle management and medical billing services

• Processing and submitting insurance claims

• Managing patient scheduling and treatment records

• Communicating with healthcare providers and patients

• Complying with legal and regulatory requirements

• Employees:

• Managing employment relationships

• Processing payroll and benefits

• Conducting performance evaluations and professional development

• Ensuring workplace safety and compliance

• Communicating company policies and updates

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Sharing Personal Information

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We do not sell or rent personal information to third parties. We may share personal information with:

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• Healthcare providers and insurance companies for billing and claims processing

• Authorized third-party service providers who assist us in delivering services

• Government authorities and regulators as required by law

• Legal representatives in the event of legal proceedings

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All third parties with whom we share personal information are required to protect the privacy and security of that information and to use it only for the purposes for which it was disclosed.

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Data Security

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MediCode Inc. takes the security of personal information seriously and implements appropriate technical, administrative, and physical safeguards to protect it. This includes:

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• Encryption of sensitive data

• Secure access controls and authentication

• Regular security audits and assessments

• Employee training on data protection and privacy

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Retention of Personal Information

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We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory requirements, and resolve disputes. When personal information is no longer needed, we securely dispose of it.

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Rights of Individuals

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Individuals have the following rights regarding their personal information:

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• Access: Request access to their personal information held by MediCode Inc.

• Correction: Request correction of inaccurate or incomplete personal information.

• Deletion: Request deletion of personal information, subject to legal and contractual obligations.

• Restriction: Request restriction of processing of personal information in certain circumstances.

• Portability: Request a copy of their personal information in a structured, commonly used format.

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To exercise these rights, individuals can contact us using the contact information provided below.​

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Change to This Privacy Policy

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MediCode Inc. may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify individuals of any significant changes by posting the updated policy on our website and, where appropriate, communicating directly with affected individuals.

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Contact Us

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For questions or concerns about this privacy policy or our data practices, please contact us at:

MediCode Inc.​

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Address: One Liberty Place, 1650 Market Street, Suite 3600 PMB #5676 Philadelphia, PA 19103
Telephone: 800-835-1264
Fax: (267) 895-6303
Email: info@medicode.online